Privacy Policy

Dolphy's Trinket Lab believes strongly in protecting user privacy, which is why a separate Privacy Policy have been created in order to explain in detail how we collect, manage, process, secure, and store your private information. Please refer to Dolphy's Trinket Lab privacy policy, incorporated by reference herein, that is posted on the Website.

1. The Types of Information We Collect

We collect information that identifies, relates to, describes, or could be reasonably linked with you ("Personal Information"). We collect this information from the following sources and in the following categories:

Category of Information Examples of Specific Data Collected Manner of Collection

A. Identifiers & Contact DataName, Email Address, Phone Number, Shipping/Billing Address, IP Address directly from you (account creation, checkout form, newsletter sign-up).

B. Commercial Information, Purchase history (products, price, date), Payment details (last four digits of card, expiry date), Transaction records directly from you (during checkout) and automatically from our e-commerce platform.

C. Internet or Network Activity, Browsing history on the Site, Pages viewed, Products searched, Clickstream data, Device type, Operating system automatically collected (via cookies, server logs, and analytics tools like Google Analytics).

D. Sensory Information, Photos/videos you submit (e.g., product review, custom jewelry design request, customer feedback) directly from you (voluntary submission).

E. Inferred DataInferences drawn from your activity to create a profile reflecting your jewelry preferences, characteristics, and shopping behavior for targeted marketing automatically generated from the data in categories A, B, and C.

2. Why We Collect and Use Your Information

We collect and process your Personal Information for the following business and commercial purposes:

To Fulfill Your Order (Contractual Necessity): To process your payments, ship your jewelry, manage returns and exchanges, and send you service-related communications (like order confirmations).
To Manage Your Account (Legitimate Interest): To maintain your registered account, personalize your shopping experience, and provide customer support.
Marketing and Promotions (Consent): To send you newsletters, promotional emails about new collections or sales, and personalized advertising, where you have provided your consent to receive such communications.
Site Improvement and Analytics (Legitimate Interest): To monitor and analyze the use of the Site, diagnose technical problems, and improve the design and functionality of our online store and product offerings.
Security and Fraud Prevention (Legal Obligation/Legitimate Interest): To detect, prevent, and investigate fraudulent transactions, illegal activities, and security breaches.
To Comply with Legal Obligations: To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.

3. Our Practice of Sharing Information with Third Parties

We will only share your Personal Information with third parties under the following circumstances, ensuring that all third parties are under contractual obligation to keep your data confidential and use it only for the purposes we specify:

In addition to making available, this Website also offers information and marketing materials. This Website also offers information, both directly and through indirect links to third-party websites, about (kind of information). Dolphy's Trinket Lab does not always create the information offered on this Website; instead the information is often gathered from other sources. To the extent that Dolphy's Trinket Lab does create the content on this Website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, non-commercial use. Any links to third-party websites are provided solely as a convenience to you. Dolphy's Trinket Lab does not endorse the contents on any such third-party websites. Dolphy's Trinket Lab is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk.

No Sale of Personal Information: We do not sell your personal information for monetary consideration.

4. Your Privacy Rights and How to Exercise Them

As a Data Principal, you have the right to control your personal data processed by us (the Data Fiduciary). These rights include:

Right to Access Information: You have the right to obtain a summary of the Personal Data being processed, the processing activities, and the identities of all Data Fiduciaries and Processors with whom the data has been shared.
Right to Correction and Erasure: You have the right to request the correction, completion, or updation of inaccurate or incomplete Personal Data, and the right to request the erasure (deletion) of your Personal Data when the specified purpose is no longer being served.
Right to Grievance Redressal: You have the right to approach our designated Grievance Officer (Section 10) to get your concerns addressed.
Right to Nominate: You have the right to nominate another individual who can exercise your rights in case of your death or incapacity.
Right to Withdraw Consent: You have the right to withdraw your consent at any time, with the same ease as providing it. Upon withdrawal, we shall cease processing your Personal Data unless required by law.

How to Exercise Your Rights

To submit a request to exercise your rights, please contact us using the details in Section 10. We will respond to your request within the timeframe required by applicable law after verifying your identity.

5. Cookies and Tracking Technologies

We use "cookies" and similar tracking technologies (like web beacons and pixels) to track activity on our Site and store certain information.

What they do: They allow us to hold your shopping cart items, remember your preferences, and track the effectiveness of our marketing.
Your Control: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that refusing cookies may limit your access to some features of the Site.

6. Data Collection Regarding Minors

Our Site is not intended for individuals under the age of [Specify Age, e.g., 18]. We do not knowingly collect Personal Information from children under this age. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately, and we will take reasonable steps to delete that information from our records.

7. Data Security and Retention

Security: We use industry-standard security measures, including data encryption (SSL/TLS), firewalls, and secure access controls to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Retention: We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, including for satisfying any legal, accounting, or reporting requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to exercise any of your rights, please contact us by email or mail at the following details:

Dolphy's Trinket Lab

Email: dolphystrinketlab@gmail.com

Mailing Address: 63 Jagat Colony, Bhiwani, Haryana, 127021